FAQ

Yes, we welcome international orders and will do our best to assist with arranging shipping of orders to anywhere in the world. Please contact us to discuss further so that shipping costs and details can be determined.

Yes, all the prices displayed on our website include 10% Australian GST.

We accept payment by most major credit cards through our secure payment gateway, PayPal, or payment by EFT (Direct Bank Transfer) to our Australian bank account (Westpac). If you wish to pay by EFT (Direct Bank Transfer), please select this option at check out and we will provide further details.

Yes, you can find a gift voucher/certificate to purchase under the ‘Specials’ product category or alternatively, contact us by phone or email to discuss further.

Yes, if you have a problem with any of our products, please contact us immediately. Most products we sell are protected by a manufacturer’s warranty. Please see our ‘Shipping & Returns’ page for further information.

Yes, we welcome enquiries from stock feeders and other retail stores within Australia.